ab998 Privacy Policy

1 Introduction and Scope of Policy

ab998 ("we", "our", or "platform") provides a reliable online betting and casino service for players in Bangladesh. This privacy policy ("policy") applies to the ab998 website, mobile application, and all related digital services.

The purpose of this policy is to clearly inform you of what personal information ab998 collects, why it collects it, how it is used, and what rights you have over your information. By using ab998's services, you are considered to have given your consent to the terms of this privacy policy.

This policy applies only to individuals aged 21 or above, as ab998's services are intended exclusively for adults.

2 Information We Collect

ab998 may collect the following categories of information to operate and improve its services:

a) Identity Information:

• Full name and date of birth
• National ID number or passport number (for identity verification)
• Email address
• Residential address

b) Financial Information:

• Mobile banking numbers (bKash, Nagad, Rocket, Upay)
• Bank account details (for bank transfers)
• Transaction history and amounts

c) Technical Information:

• IP address and device identifiers
• Browser type and operating system
• Login dates, times, and session information

d) Gaming Activity Information:

• Play history and betting patterns
• Win and loss records
• Duration and frequency of service use

3 How We Collect Information

ab998 collects user information in several ways:

• Directly provided information: Information you provide during registration, account verification, and deposit or withdrawal processes.
• Automatically collected information: Information collected automatically through cookies, log files, and similar technologies when you browse our platform.
• Information from third parties: Information received through identity verification services or fraud prevention systems.
• Through support interactions: Information provided when seeking assistance via 24/7 live chat or email.

4 Purpose of Using Information

ab998 uses the information it collects for the following purposes:

• Account management: To create, verify, and manage your ab998 account.
• Processing financial transactions: To complete deposit and withdrawal requests quickly and securely. To ensure processes related to the minimum deposit of ৳300 and withdrawal of ৳500.
• Service improvement: To analyze user behavior in order to improve platform functionality and add new features.
• Fraud prevention: To detect suspicious activity and ensure platform security.
• Ensuring responsible gaming: To identify the risk of gaming addiction and provide support when needed.
• Managing bonuses and promotional offers: To properly distribute welcome bonuses, the VIP program, and other offers.
• Meeting legal obligations: To comply with applicable laws and regulations and to fulfill the requirements of regulatory authorities.
• Providing customer support: To resolve user queries and issues, and to provide effective assistance through 24/7 live chat.

5 Data Storage and Protection

ab998 is committed to maintaining the highest standards for protecting your personal information. We take the following technical and organizational measures:

• SSL encryption: All data transmitted between your browser and our servers is protected by SSL (Secure Socket Layer) encryption.
• Data encryption: Sensitive information (such as financial details and identity document information) is kept secure using strong encryption methods when stored.
• Access control: Only authorized staff can access user information for specific purposes. All access is logged and monitored.
• Regular security testing: Regular system audits and penetration testing are conducted to identify security vulnerabilities.
• Data retention period: Information for active accounts is retained while the service is active. After an account is closed, information is kept for the period required by legal and regulatory requirements.

Please note that transmitting data over the internet or storing it electronically is not completely secure. We strive to ensure maximum protection, but 100% security cannot be guaranteed.

6 Sharing Information with Third Parties

ab998 does not sell or rent your personal information. Information may be shared with third parties only in the limited circumstances described below:

• Payment processors: Necessary information is shared with payment service providers such as bKash, Nagad, Rocket, Upay, and banks to complete deposit and withdrawal transactions.
• Identity verification services: Trusted third-party service providers may be used to assist with account verification.
• Legal authorities: Information may be disclosed in response to court orders, legal proceedings, or valid requests from government agencies.
• Technology service providers: Technology providers who supply services for platform operations may have limited access to information. Strict confidentiality agreements are maintained with them in such cases.
• Business restructuring: User information may be transferred in the event of a merger, acquisition, or asset sale involving ab998. Prior notice will be given in such cases.

Outside of the circumstances listed above, information will not be shared with third parties without your explicit consent.

7 Cookies and Tracking Technologies

The ab998 website and platform use cookies and similar tracking technologies. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential cookies: These cookies are necessary for the platform to function properly. They are used for basic functions such as maintaining login sessions, managing security features, and submitting forms.
• Functional cookies: These help remember your preferences and settings (such as language and display settings).
• Analytical cookies: These are used to understand how users interact with the platform and to improve the service.

Most browsers accept cookies by default. You can change your browser settings to reject cookies, but this may affect some functionality of the platform.

8 Your Rights

As a user of ab998, you have the following rights over your own information:

• Right to know: You have the right to know what information we collect about you and how we use it.
• Right to access: You can request a copy of the information stored in your account.
• Right to correction: You can request correction of inaccurate or incomplete information.
• Right to deletion: You can request deletion of your information in certain circumstances. However, some information may need to be retained due to legal obligations.
• Right to object to processing: You can object to the processing of your information for marketing purposes.
• Right to data portability: Where applicable, you can request your information in a structured, readable format.

To exercise the above rights, please contact our support team. We will process your request as quickly as possible.

9 Privacy of Minors

ab998's services are for individuals aged 21 or above only. We do not knowingly collect information from anyone under the age of 21.

We have age verification measures in place during the registration process. If we become aware that a minor's information has entered our system for any reason, we will immediately close that account and delete the relevant information.

If you believe a minor is illegally using ab998, please notify our support team immediately.

10 Changes to Policy

ab998 reserves the right to change or update this privacy policy at any time. For significant changes to the policy, we will notify you in the following ways:

• By displaying a prominent notice on the platform
• By sending a notification to your registered email
• By updating the "Last Updated" date at the top of this page

If you continue to use ab998 after the changes, you will be considered to have consented to the terms of the updated policy. You are therefore advised to review this page regularly.

11 Contact Us

If you have any questions or concerns about this privacy policy, or wish to exercise your rights over your information, please contact us:

Our support team is committed to processing all your privacy-related requests as quickly as possible. We generally respond to your requests on business days.