Responsible Gaming Policy

Our commitment to responsible gaming at ab998

Entertainment should be safe, healthy, and in control — ab998 is here to help you set the right limits and enjoy a secure experience.

Our responsibility to you

ab998 believes that betting and casino gaming is a form of entertainment — it is not a source of income, and we are always vigilant to ensure it does not lead to addiction. Responsible gaming is the core foundation of our platform. We are committed to ensuring the mental and financial wellbeing of every player.

ab998 has developed special protection tools for players in Bangladesh — deposit limits, self-exclusion, time-out, and 24/7 live support. If you ever feel that gaming is getting out of control, contact us immediately.

Please note: only individuals aged 21 years or older may participate at ab998. We follow a strict age verification process to protect minors.

Important points

  • Approved for players aged 21+ only
  • Betting carries a risk of addiction — stay alert
  • Only bet money you can afford to lose
  • Avoid betting when under stress or in financial difficulty
  • Our support is always available in Bengali

Protection tools

ab998 provides several effective tools to keep you safe. Using these tools, you can keep your gaming habits in check.

Set a deposit limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately, and a review is required to increase it. This is the most effective way to manage your budget.

Time-out break

Need a break for a few days? Use the time-out feature to temporarily suspend your account for anywhere from 24 hours to 30 days. During this period, you will not be able to place bets or make deposits.

Self-exclusion

If you feel that betting is becoming a problem, choose self-exclusion. This will close your account for an extended period and re-entry will be very difficult. It is the best step to prevent serious addiction.

Review betting history

Check your complete betting and deposit history at any time. This tool is very effective for understanding your spending patterns and identifying trends. Ensuring transparency is our goal.

Reality reminders

Keep session notifications enabled so you receive alerts at set intervals. Messages like "You have been playing for 1 hour" keep you aware and help you track your time.

Account closure request

If you wish to permanently close your account for any reason, contact our 24/7 support. We will act quickly without asking any questions, and any outstanding balance will be returned.

Signs of problem gambling

Betting addiction develops gradually and is often not easy to recognise in oneself. If you or someone you know shows the signs below, please seek help.

Warning signs

  • Repeatedly betting to try to recover lost money
  • Taking on debt or dipping into savings to bet
  • Hiding betting activity from family or friends
  • Feeling restless or uncomfortable when not betting
  • Neglecting work, family, or studies to gamble
  • Repeatedly returning to betting after trying to stop

Responsible betting tips

Follow these healthy habits while playing at ab998 and keep betting an enjoyable experience.

  • Set a daily budget in advance and do not go beyond it
  • Do not bet with money needed for daily living expenses
  • Take regular breaks — stop once every hour
  • Set a time limit for your sessions and stick to it
  • Avoid playing when you are tired or under stress
  • When you win, withdraw some of it rather than betting it all again
  • Never think of betting as an alternative source of income
  • Spend time with family — gaming is one part of life, not all of it

Age verification and minor protection

Registration and participation at ab998 is approved for those aged 21 years or older only. We verify age at the time of registration and before withdrawals.

If there are minors in your household, keep your account out of their reach. Do not share your password and disable auto-login on your device. Your role in protecting minors is equally important.

If you suspect that a minor is using an account, notify our support immediately. We will take appropriate action and investigate that account.

If age verification fails, the account will be suspended and any outstanding winnings may be forfeited. Please provide accurate information honestly.

21+

For players aged 21 years or older only

Financial limits and transparency

An important part of responsible gaming is staying aware of financial limits. ab998 has clear minimum and maximum amounts that help you play in a planned way.

৳300

Minimum Deposit

A minimum deposit of ৳300 applies across all payment methods. Start with a small amount and stay within your budget.

৳500

Minimum Withdrawal

A minimum of ৳500 is required for withdrawals. When you win, withdraw promptly — processing is generally completed within 1 hour.

Fast Withdrawal

Winnings typically arrive within 1 hour. Fast payments are a sign of transparency and trustworthiness.

Payment Method

Deposit and withdraw securely via bKash, Nagad, Rocket, Upay, and bank transfer. No hidden charges.

Need help? We're here

Experiencing a betting problem or need help? The ab998 team is always by your side. Reach out directly — no judgment, just support.

Support centre

Live chat: Speak directly in Bengali from within the site — available 24/7

Email: [email protected]

Response time: Instant via live chat, within 24 hours by email


All responsible gaming requests — self-exclusion, time-out, deposit limits — are processed with the highest priority.

Frequently asked questions

Here are answers to questions you may have about responsible gaming.

To activate self-exclusion, contact ab998 via live chat or email [email protected] and say "I want self-exclusion." Our team will promptly suspend your account for the specified period. Do not attempt to open a new account during the exclusion period — that is a violation of our rules.

Lowering your deposit limit takes effect immediately. However, increasing the limit is subject to a review period — this is to protect you from impulsive decisions made in the moment. Contact the support team to change your limit.

Your account balance remains fully secure during a time-out. You will not be able to place bets or make deposits, but withdrawal requests from your existing balance can generally still be made. Contact support for more details.

If age verification confirms the account holder is a minor, the account will be closed immediately. Deposited funds may be returned, but any bonuses or winnings will be forfeited. ab998 is strictly committed to protecting minors.

Yes, you can email [email protected] or let us know via live chat. We keep all information confidential and take steps to investigate the relevant account. This is an important step in protecting the wellbeing of family and friends.

No new bonuses are issued during a time-out or self-exclusion, as bonuses encourage betting. However, the support team will specifically explain what happens to any existing valid bonus balance. Your wellbeing is always more important than bonuses.

Enjoy safely — start today

ab998 is always ready for an entertaining gaming experience. Play responsibly and enjoy yourself.